1. Product Warranty:

   • All LED TVs come with a standard manufacturer warranty.

   • Warranty details vary by product and are mentioned on the product page.

2. Order Processing:

   • Orders are processed within 24-48 hours after payment confirmation.

   • Once the order is processed, a confirmation email with tracking details will be sent.

3. Returns & Replacements:

   • Products can be returned or replaced only in case of manufacturing defects or damage during transit.

   • Customers must report any defects within 48 hours of delivery with images/videos as proof.

   • Returns are subject to inspection, and approval is at the company's discretion.

   • Return shipping charges may apply depending on the reason for the return.

4. Refund Policy:

   • Refunds will be processed within 7-10 business days after product inspection.

   • Refunds are issued only if the product is damaged, defective, or out of stock.

   • No refunds are issued for incorrect orders placed by the customer.

5. Pricing & Availability:

   • Prices are subject to change without prior notice.

   • Product availability depends on stock levels at the time of purchase.

6. Customer Responsibility:

   • Customers must provide a complete and accurate shipping address to avoid delays or non-delivery.

   • Galaxy Star India is not responsible for delivery failures due to incorrect address details.

7. Cancellation Policy:

   • Orders can be canceled within 12 hours of placement.

   • Once dispatched, orders cannot be canceled.

8. Legal Compliance:

   • All disputes shall be subject to the jurisdiction of Lucknow, Uttar Pradesh.

Shipping Policy

🚚 Fast & Reliable Delivery Across India

• Order Processing Time: Orders are processed within 24-48 hours after payment confirmation.

• Estimated Delivery Time: 6 days from dispatch.

• Shipping Charges: Free shipping on all orders across India.

• Delivery Partners: We work with trusted courier services for safe and timely delivery.

• Order Tracking: Customers will receive tracking details once the order is shipped.

📌 For any shipping-related queries, please contact our support team:
📞 011-69312096 | 📧 galaxystarindialedtv@gmail.com